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Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement/cancellation policy on the product page for any exceptions to this returns policy and the table below.
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Note:
- Items sold up to Rs.175/- are not eligible for returns/exchange as per the seller's Returns Policy. Subsequently Items sold greater than Rs.175/-have Replacement with same product/exchange with the size only as per the seller's Returns Policy
- For products priced above Rs.175/-, a return fee of Rs.30/- is applicable when customers return the product. The refund amount paid to the customer will have a deduction of Rs.30/- as a return fee. However, replacement of the product and exchange of the product is provided free of cost.
- Cancellations are not allowed for certain products post 24 hours from the time the order is placed by the customer until the delivery of the product by the delivery agent. Customer can cancel the product while being delivered by the delivery agent or refuse to accept the product at the time of delivery.