Choose the Request Return option after filling out the details from your My Orders page. Your refund will be processed after approval. Once your refund has been approved, your money will be credited back to you in one of three ways:
If you are unsatisfied with your replacement, or if the specific product or model that you want is out of stock, our customer support team may advise you to opt for a refund.
Note:
- As an IMPS transfer if you have paid via cash-on-delivery
- As a refund via the same source that you used to pay for the order (called Back to Source). For example, this means that if you paid via your HDFC Debit card, your refund will be credited to the same account.
- Via IMPS into a bank account specified by you while creating the return, if you choose to get refund into a bank account instead of taking refund Back to Source. (Available for Debit Card and Netbanking forward payments).